Privacy Policy & SMS Terms
1. Introduction
Masala Waves (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or interact with our services. By using our website or services, you consent to the practices described in this policy.
2. How We Collect Information
We only collect information you choose to share with us, such as when you contact us, place an order, request information, or sign up for text updates. Some basic technical information (like browser type or device information) may also be collected automatically to help our website function properly.
3. What Information We Collect
The information we may receive includes:
- Name
- Phone number
- Email address
- Order or request details you provide
We only collect the information necessary to communicate with you or provide our services.
4. How We Use Information
We use your information only for normal business purposes, such as:
- Responding to questions or requests
- Confirming orders or reservations
- Sending service-related messages
- Providing customer support
We do not sell your data or use it for unrelated marketing.
5. How We Share Information
We only share information when necessary to operate our business, such as with service providers that help us run our website or communication systems. These providers are required to protect your information.
Mobile opt-in information, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.
6. Cookies and Technical Data
Our website may use basic cookies or similar technologies to improve functionality and user experience. You may disable cookies in your browser settings if you prefer.
7. Data Security
We use reasonable administrative and technical safeguards to protect your information. While we work to protect your data, no method of transmission over the internet or electronic storage is completely secure.
8. Data Retention
We retain personal information only for as long as necessary to fulfill business or legal purposes. When information is no longer required, it is securely deleted or anonymized.
9. Your Rights
You may request access, correction, or deletion of your personal information at any time by contacting us at info@masalawaves.com.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
11. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.